• Mar 12, 2026 The Cost Of Bad Behavior: How Incivility Is Damaging Your Business And What To Do About It , and the genuine joy that blossoms when kindness takes root. The book’s universal appeal is undeniable. Whether you're a seasoned professional navigating the complexities of a corporate labyrinth, a student just embarking on your career, or a casual reader sim BY Colin Strosin-Cummerata